Targeted Support

A helping hand when young people need it the most

We all need some extra support and someone to talk to 

 We understand that lots of young people will face personal challenges during their life, and our team of dedicated experts are on hand to help support and guide young people through these tough times. Moreover, we deliver 1-2-1 targeted support interventions at our dedicated meeting spaces at Positive Futures. This specialist intervention allows young people to access emotional support for any personal issues going on in their lives. Our overarching goals are to help improve young peoples’ mental health, self-esteem as well as build character.

What does our Targeted Support cover?

Our targeted intervention team has specific specialities including;

  • Counselling skills
  • Cognitive Behavioural Therapy (CBT)
  • Neurodiversity
  • Family Support Work

What does our Family Support Work look like?

In addition to 1-2-1 sessions, dozens of meetings are also attended with / and on behalf of families including EHAT’s, CINS, TAF’s, CPC’s etc. 

Referrals to the FSS are only accepted via the Positive Futures Team, i.e., we are working with the young person and it becomes apparent the family need support. The collaborative approach of the FSS engages parents/carers as experts of their own children; being those closest and most trusted. Our aim is to provide support to families on a wide variety of issues. We work closely with schools, local authority services, youth organisations and a variety of agencies to intercept and & facilitate change before risk factors increase.

Some initial issues presented by families include:

  • Communication breakdown
  • Housing Issues
  • Education Support
  • School Exclusion
  • Anxieties surrounding COVID-19
  • Relationships
  • Emotional Support
  • Financial advice/guidance

Covid-19 updates

Face-to-face sessions are available at our units at Positive Futures and virtually via zoom. 

Following the recent Government restrictions, our team at Positive Futures wants to remind you of the importance of staying home if you or someone in your bubble at school tests positive for COVID-19 and is sent home.
  • This also means that you need to self-isolate from being with groups of friends at the park and even attending face-to-face activities at Positive Futures.
  • We encourage you to try your best to continue helping to keep others around you safe.
  • Remember to always wash hands, cover face, make space and self-isolate if you or someone in your bubble has tested positive and you have been asked by your school to stay home.
  • All our youth workers delivering services in person are following all necessary safety measures and asking young people and families to do the same.
  • Anyone entering the PF units will be: Screened, asked to use disinfectants, be required to social distance and must use masks at all times.
  • As an extra precautionary measure, we are following updates from Track and Trace to keep on top of the updates that affect young people.

Quick Links

“Having 1-2-1s has helped me talk (with the youth worker) and get everything out”

Young Person

Targeted Support Intervention

Targeted Support Service Brochure

“The Family Support Worker came into our life at the right time. She as like an angel in disguise, she has helped me locate two of my children into new schools.”


Family Support Intervention

Targeted Support Service Preliminary Impact Report (April 20 – Jan 21)

Frequently Asked Questions

How can I refer?

Children and young people can refer themselves for this support. We also accept referrals from parents and referral partners.

Once referred, what happens next?

After receiving the referral, we will respond within 48 (working hours) to inform the referrer if we are able to accept the referral. If we can, a Acceptance letter will be sent to the referrer and the young person may be placed on a waiting list until a Youth Development Worker has capacity.

If we cannot accept the referral, we will respond with our non-acceptance letter sent to referrer.

How do you measure this service?

The following are standard measures used across the whole Targeted
Support Service.

  • The Outcome Star for youth work
  • Risk and Protective Factors
  • Goal Based Outcomes (GBOs)

The following are additional measures, used where approriate.

  • Strengths and Difficulties Questionnaire (SDQ)
  • Revised Child Anxiety and Depression Scale (RCADS)


To refer to our Targeted Support Service, contact us and a member of the team will be back in touch soon. You can also follow us on social media to see our weekly updates at Positive Futures!


1 to 1 sessions

Families Supported

Families have received regular food parcels (April 20 - Jan 21)